Refund Policy​

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Thank you for choosing Zalutalo pismo (Letter land).

Because we offer exclusively digital products (such as digital letter stamps and associated digital packages) that are delivered and made available for use instantly upon purchase, all sales are final.

• Digital Products: Once a digital stamp or package has been purchased and credited to your mailbox, it cannot be returned, exchanged, or refunded.

• Exceptions: Refunds or cancellations may only be considered in exceptional circumstances, such as a proven technical duplicate charge or a transaction error, at the sole discretion of Zalutalo pismo.

• Contact Us: If you believe you have been charged in error or have any questions regarding your digital purchases, please contact us promptly at:

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• Email: zalutalo.pismo@outlook.com

• Phone / WhatsApp: +971 58 550 5114

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Our team is dedicated to helping you and will get back to you as soon as possible.