Terms of Service
Letter Land (Zalutalo pismo)
A place where the written word finds time again.
Last updated: 03.10.2026.
Welcome to Letter Land (Zalutalo pismo), an artistic and communication platform dedicated to the written word, letters, the exchange of thoughts, and unusual encounters between people.
Zalutalo pismo is not a traditional social network. There are no public profiles, photographs, follower counts, or need to reveal who you are.
At the heart of everything is a letter.
How does Zalutalo pismo work?
Zalutalo pismo is a place where strangers exchange letters anonymously.
When you write a letter, you do not know where it will arrive. Your letter may find its way into any other active mailbox on the platform, and the person who finds it may read it and, if they wish, reply to it.
In the same way, when you open your mailbox, you accept the possibility that a letter from a completely unknown person may arrive and that you may read it.
By sending or receiving a letter, you agree to this way of communicating and understand that having your letter read by another user is an integral part of the Zalutalo pismo concept.
These rules explain how the platform works and what you accept by using it.
1. Mailbox
Every user can open their own mailbox by choosing a mailbox name and password.
The mailbox name does not have to be the user's real name.
Zalutalo pismo does not require users to provide their first name, last name, address, phone number, or email address when opening a mailbox.
A mailbox is not a public profile, and the user's identity is not displayed to other users.
2. Guest
A Guest can:
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receive a letter;
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send a letter;
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reply to a received letter;
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participate in correspondence within the permitted number of exchanges.
One correspondence thread may include a maximum of three exchanges of letters.
After completing the permitted number of exchanges, a Guest may receive an invitation to become a Member.
3. Member
A Member has the same basic options as a Guest but can continue sending and exchanging letters by purchasing digital stamps and other specially designed products within the platform. There are no monthly membership fees or automatic monthly charges on the platform. Digital stamps and related products represent original artistic and creative work (designed in accordance with the Digital and artwork services licence), specially created to accompany the visual and conceptual identity of Zalutalo pismo. Stamps and packages are purchased individually or in packages through Payhip. The terms and package offerings may change in the future, and users will be informed in a timely manner.
4. Letters are the essence of Zalutalo pismo
Zalutalo pismo is a place dedicated to writing, reading, and exchanging thoughts.
Users may write about themselves, their experiences, feelings, questions, memories, and everyday life.
There is no need to leave your real name for a letter to be personal.
One initial or a nickname that does not, by itself, enable the user's identification is permitted.
5. Protection of anonymity
To preserve users' anonymity and safety, letters must not contain:
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first and last name;
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multiple initials that may enable identification;
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address;
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phone number;
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email address;
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usernames or links to social media;
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photographs;
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other information that may enable identification or contact with the author outside Zalutalo pismo.
Attempts to find or contact another user outside the platform are prohibited.
A letter containing information whose exchange is prohibited may be withheld and does not have to be delivered.
6. Founder of Zalutalo pismo
Due to the special nature of the platform, the user accepts that the founder of Zalutalo pismo may read every letter that passes through the platform.
The founder may also, whenever they wish, participate in correspondence as a conversation partner and send the user a reply.
This does not constitute public publication of letters or the sharing of letters with other users.
This special possibility is confirmed through a separate checkbox when accepting the Terms of Use.
7. Prohibited content
Zalutalo pismo is not intended for:
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threats;
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harassment;
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hate speech;
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sexually explicit content;
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content that endangers minors;
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fraud and deception;
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illegal activities;
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attempts to discover another user's identity;
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exchange of personal contact information;
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content that seriously compromises the safety or dignity of other users.
Zalutalo pismo may reject, withhold, or delete a letter that violates these rules.
7a) To protect users from inappropriate content, spam, and violations of anonymity rules, the platform may use automated tools and artificial intelligence (AI) systems to review and analyse the text of letters for prohibited words, phrases, personal information, or malicious content. By using the platform, opening a mailbox, and sending letters, the user expressly agrees that their text may be subject to this type of automated processing before or after delivery.
8. Minors
Zalutalo pismo is intended exclusively for persons over the age of 18.
The platform does not require users to provide their date of birth and therefore cannot determine the user's age in advance in every case.
If Zalutalo pismo becomes aware that a mailbox has been used by a person under the age of 18, the mailbox may be closed, and the associated letters and data may be deleted.
9. Inactive mailboxes
Zalutalo pismo may close a mailbox that has been inactive for an extended period.
An inactive mailbox may be closed no later than after 45 days of inactivity, but may also be closed earlier when there is a justified reason.
After a mailbox is closed, associated letters may be permanently deleted.
10. Memories
When correspondence ends, Zalutalo pismo may turn the exchanged letters into a digital memory — a preserved little story of your correspondence.
A memory may contain letters exchanged between the participants and is intended for the participants of that correspondence.
A memory is created from the content of already exchanged correspondence and does not constitute public publication of letters.
11. Detailed functional rules regarding package renewal, stamp purchases, the manner and deadlines for replying to letters, the warning system, and the reasons for closing or freezing a mailbox are available to every user directly within their mailbox. The platform may provide options for downloading certain digital materials, memories, or content with a click. Downloads are carried out at the user's own responsibility, in accordance with the platform's technical capabilities.
12. Deletion of a mailbox
Users may request the deletion of their mailbox, letters, and data associated with their use of the platform at any time.
The request should be sent to:
Deletion is carried out to the extent that there is no legal obligation to retain certain data further.
13. Changes to the rules
Zalutalo pismo may change these rules as the platform develops, introduces new features, or changes the way it operates.
In the case of significant changes, users may be required to confirm their acceptance of the rules again.
14. Expansion of the platform and network of websites
The concept of Zalutalo pismo may be expanded in the future to include additional websites, domains, or connected online locations that support the same vision and idea. All Members and users will be informed in a timely manner about all expansions and any changes in the way the platform operates through updates to this page and the rules within their mailboxes. By using the services after an update, the user accepts the new rules.
By registering a mailbox, opening an account, purchasing stamps, or using any of the services of the Zalutalo pismo platform in any way, you confirm that you have fully read, understood, and accepted these Terms of Use, including the rules on anonymity, automatic AI text review, possible reading by the founder, and the terms of purchase of digital products.
PRAVILA KORIŠĆENJA
Letter Land (Zalutalo pismo)
Mesto gde pisana reč ponovo dobija vreme
Poslednje ažuriranje: 03.10.2026.
Dobro došao u Letter Land (Zalutalo pismo), umetničku i komunikacijsku platformu posvećenu pisanoj reči, pismima, razmeni misli i neobičnim susretima među ljudima.
Zalutalo pismo nije klasična društvena mreža. Ovde nema javnih profila, fotografija, broja pratilaca niti potrebe da otkriješ ko si.
U središtu svega nalazi se pismo.
Kako funkcioniše Zalutalo pismo?
Zalutalo pismo je mesto na kojem nepoznati ljudi anonimno razmenjuju pisma.
Kada napišeš pismo, ne znaš kome će ono stići. Tvoje pismo može zalutati u bilo koje drugo aktivno sanduče na platformi, a osoba koja ga pronađe može ga pročitati i, ukoliko želi, odgovoriti na njega.
Na isti način, kada otvoriš svoje sanduče, prihvataš mogućnost da u njega stigne pismo potpuno nepoznate osobe i da ga pročitaš.
Slanjem ili primanjem pisma pristaješ na ovakav način komunikacije i razumeš da je čitanje pisma od strane drugog korisnika sastavni deo koncepta Zalutalog pisma.
Ova pravila objašnjavaju kako platforma funkcioniše i šta prihvataš njenim korišćenjem.
1. Sanduče
Svaki korisnik može otvoriti svoje sanduče izborom imena sandučeta i lozinke.
Ime sandučeta ne mora biti pravo ime korisnika.
Zalutalo pismo ne zahteva od korisnika da prilikom otvaranja sandučeta navede svoje ime, prezime, adresu, telefon ili email adresu.
Sanduče nije javni profil i identitet korisnika nije prikazan drugim korisnicima.
2. Gost
Gost može:
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primiti pismo;
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poslati pismo;
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odgovoriti na primljeno pismo;
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učestvovati u prepisci u okviru dozvoljenog broja razmena.
Jedan osnov prepiske može obuhvatiti najviše tri razmene pisama.
Nakon završetka dozvoljenog broja razmena Gost može dobiti poziv da postane Član.
3. Član
Član ima iste osnovne mogućnosti kao Gost, ali može nastaviti slanje i razmenu pisama kupovinom digitalnih markica i drugih specijalno dizajniranih proizvoda u okviru platforme. Na platformi ne postoje mesečne članarine niti automatska mesečna naplata. Digitalne markice i srodni proizvodi predstavljaju autorski i umetnički rad (dizajniran u skladu sa licencom za Digital and artwork services) koji je posebno kreiran da prati vizuelni i konceptualni identitet Zalutalog pisma. Markice i paketi kupuju se pojedinačno ili u paketu putem Payhipa. Uslovi i ponuda paketa mogu se menjati u budućnosti, o čemu će korisnici biti pravovremeno informisani.
4. Pisma su suština zalutalog pisma
Zalutalo pismo je mesto namenjeno pisanju, čitanju i razmeni misli.
Korisnik može pisati o sebi, svojim iskustvima, osećanjima, pitanjima, uspomenama i svakodnevnom životu.
Nije potrebno ostaviti svoje pravo ime da bi pismo bilo lično.
Jedan inicijal ili nadimak koji sam po sebi ne omogućava identifikaciju korisnika je dozvoljen.
5. Zaštita anonimnosti
Radi očuvanja anonimnosti i bezbednosti korisnika, u pismima nije dozvoljeno navoditi:
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ime i prezime;
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više inicijala koji mogu omogućiti identifikaciju;
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adresu;
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broj telefona;
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email adresu;
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korisnička imena ili linkove ka društvenim mrežama;
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fotografije;
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druge podatke koji mogu omogućiti identifikaciju ili kontaktiranje autora van Zalutalog pisma.
Zabranjeno je pokušavati da se drugi korisnik pronađe ili kontaktira izvan platforme.
Pismo koje sadrži podatke čija je razmena zabranjena može biti zadržano i ne mora biti isporučeno.
6. Osnivač zalutalog pisma
Zbog posebne prirode platforme, korisnik prihvata da osnivač Zalutalog pisma može pročitati svako pismo koje prođe kroz platformu.
Osnivač takođe može, kada to želi, učestvovati u prepisci kao sagovornik i poslati korisniku odgovor.
Ovo nije javno objavljivanje pisama niti ustupanje pisama drugim korisnicima.
Ova posebna mogućnost potvrđuje se zasebnom kvačicom prilikom prihvatanja uslova korišćenja.
7. Zabranjeni sadržaj
Zalutalo pismo nije namenjeno za:
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pretnje;
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uznemiravanje;
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govor mržnje;
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seksualno eksplicitan sadržaj;
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sadržaj koji ugrožava maloletnike;
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prevare i obmanjivanje;
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nezakonite aktivnosti;
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pokušaje otkrivanja identiteta drugog korisnika;
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razmenu ličnih kontakt podataka;
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sadržaj koji ozbiljno narušava bezbednost ili dostojanstvo drugih korisnika.
Zalutalo pismo može odbiti, zadržati ili obrisati pismo koje krši ova pravila.
7a) Radi zaštite korisnika od neprikladnog sadržaja, spama i kršenja pravila anonimnosti, platforma može koristiti automatizovane alate i sisteme veštačke inteligencije (AI) za pregled i analizu teksta pisama u potrazi za zabranjenim rečima, frazama, ličnim podacima ili zlonamernim sadržajem. Korišćenjem platforme, otvaranjem sandučeta i slanjem pisama, korisnik je izričito saglasan da njegov tekst bude predmet ovakve automatske obrade pre ili nakon isporuke.
8. Maloletnici
Zalutalo pismo je namenjeno isključivo osobama starijim od 18 godina.
Platforma ne zahteva obavezno navođenje datuma rođenja i zbog toga ne može u svakom slučaju unapred utvrditi uzrast korisnika.
Ako Zalutalo pismo sazna da je sanduče koristila osoba mlađa od 18 godina, sanduče može biti zatvoreno, a povezana pisma i podaci obrisani.
9. Neaktivna sandučad
Zalutalo pismo može zatvoriti sanduče koje duže vreme nije aktivno.
Neaktivno sanduče može biti zatvoreno najkasnije nakon 45 dana neaktivnosti, ali može biti zatvoreno i ranije kada za to postoji opravdan razlog.
Nakon zatvaranja sandučeta, povezana pisma mogu biti trajno obrisana.
10. Uspomene
Kada se prepiska završi, Zalutalo pismo može od razmenjenih pisama napraviti digitalnu uspomenu — sačuvanu malu priču vaše prepiske.
Uspomena može sadržati pisma koja su učesnici međusobno razmenili i namenjena je samoučesnicima te prepiske.
Uspomena se izrađuje od sadržaja već razmenjene prepiske i ne predstavlja javno objavljivanje pisama.
11. Detaljna funkcionalna pravila o obnovi paketa, kupovini markica, načinu i rokovima za odgovaranje na pisma, sistemu opomena i razlozima za gašenje ili zamrzavanje sandučeta dostupna su svakom korisniku direktno unutar njegovog sandučeta. Platforma može omogućiti opcije za preuzimanje (download) određenih digitalnih materijala, uspomena ili sadržaja na klik. Preuzimanje se vrši na sopstvenu odgovornost korisnika, u skladu sa tehničkim mogućnostima platforme.
12. Brisanje sandučeta
Korisnik u svakom trenutku može zatražiti brisanje svog sandučeta, pisama i podataka povezanih sa korišćenjem platforme.
Zahtev se šalje na:
Brisanje se izvršava u meri u kojoj ne postoji zakonska obaveza za dalje čuvanje određenih podataka.
13. Promene pravila
Zalutalo pismo može menjati ova pravila kako se platforma razvija, uvodi nove funkcije ili menja način rada.
Kod značajnih promena korisnici mogu biti obavezni da ponovo potvrde prihvatanje pravila.
14. Širenje platforme i mreže sajtova Koncept Zalutalog pisma može se u budućnosti proširiti na dodatne sajtove, domene ili povezane mrežne lokacije koje podržavaju istu viziju i ideju. Svi članovi i korisnici biće blagovremeno obavešteni o svim proširenjima i eventualnim izmenama u načinu rada kroz ažuriranje ove stranice i pravila unutar svojih sandučeta. Korišćenjem usluga nakon ažuriranja, korisnik prihvata nova pravila.
Registracijom sandučeta, otvaranjem naloga, kupovinom markica ili bilo kakvim korišćenjem usluga platforme Zalutalo pismo, potvrđujete da ste u potpunosti procitali, razumeli i prihvatili ova Pravila korišćenja, uključujući pravila o anonimnosti, automatskoj AI proveri teksta, mogućem čitanju od strane osnivača i uslovima kupovine digitalnih proizvoda.